Coaching is the best way to develop talent and productivity. If you think back on your own life, you can probably identify teachers, relatives, sports coaches, or previous bosses who coached you for success.
What did they do to help you grow and develop?
What common methods can you identify?
How could you apply these techniques to developing your staff?
Research indicates that common characteristics of good coaches include:
a. creating an atmosphere of support and trust
b. recognizing and building on the strengths of an individual
c. expecting excellence
d. providing continuing information on the company, its goals and the role of the work unit in the organization
e. providing clear guidance on expectations and priorities
f. letting the individual have freedom to do the job
You can become a good coach. Coaching requires generally consistent behavior on your part. This starts with being a good role model for those behaviors you expect from others. When you recognize that your own and the company’s success are built on the success of each member of your staff, recognition of their partnership and needs becomes easier. Basic actions you can take to become a good coach include:
solicit and be receptive to others’ ideas
provide guidance, information, and advance planning details routinely
explain your actions and decisions or reasons for procedures
provide training and support needed
establish and communicate performance standards and hold individuals accountable
provide periodic feedback on job performance routinely
give visibility, recognition and credit to individuals
Coaching is a pro-active behavior in which you help others to grow and develop.
Counseling is the key to changing problem behaviors into productive performance. Counseling differs from coaching in that it is in response to problems in work performance or behaviors. Since counseling is often seen as criticism or punishment, many managers do […]