When You Need
Listening, really hearing what someone else is saying, is a skill. Why are listening skills so important? Listening skills are critical to many aspects of managerial work including interviewing for open positions, coaching and counseling, gathering data, customer service, working effectively with others, performance management, and so forth.
Many, if not most, people tend to have an inner monologue going on when they are ‘listening’. This may be a disagreement with what is being said, preparing the answer, or worrying about something else entirely. Not effective, but common.
Think for a […]
I am not a big fan of business books. So many are one small idea blown into a book and poorly written too. But I recently read a book with some ideas useful to any small business or non-profit.
When Millennials Take Over by Jamie Notter and Maddie Grant
This is an optimistic look at the future of business. It is a short, easy read. Better yet, you may already being doing parts of what they suggest is the future of business – to be digital, clear, fluid, and fast. As […]
Locally there are many official and area celebrations of Veterans Day and many military installations, so it may mean more to us than just another ‘sales holiday’. Obviously, it means more to me. But what could it mean to your business or organization?
It could mean that your business thrives by hiring veterans as well as providing services or products to them. There are many local resources to help you in attracting and hiring veterans. Veterans offer you:
a wide range of technical skills,
ability to deal with high-change environments
experience in demanding […]