The coronavirus ( covid-19) epidemic has the attention of most people now. The uncertainty of what may happen and when makes this a difficult threat.

There is no reason to panic. There is every reason to plan!

Pull out your emergency or business continuity plan as a first step. What does it offer that you need to think about now? Plan for? Update?

Your first two big considerations are the potential impact on your business and what you will do about your employees. Knowing what issues you may face helps you to prepare and will help calm fears.

A recent survey indicated over 2.5 million bot-related disinformation efforts related to the coronavirus within two days. Area stores, here and in other locations, are running low on face masks. People are scared. Your efforts can help employees know what to do and where to go for valid information – both good ways to build resilience and reduce over-reactions.

What are the business risk you face?

Assess this first. Look at your options. A retail business which depends on products made in China may face delays in production and delivery. A hotel may face significant loss of business if travel is restricted or people cancel trips in fear. Be realistic about the issues your business may face and develop plans to deal with each potential problem. Involve employees in developing plans where possible. Communicate to employees – and customers, as needed – the outlines of your plans.

What employee risks do you face?

You need to make clear that employees’ health and safety is top priority.  Legally, you must provide a safe workplace but there are few other legal requirements which apply to this situation.  Start by thinking:

What is the impact if multiple employees […]