References

Top Tips for Checking References Successfully

Some executives think that checking references is impossible. “No one will answer honestly” or “All I get is those automated systems” are common complaints. Many admit to not even trying to check references because they assume it will be useless and time wasted.

Yet, references can add significantly to your understanding of whether a candidate will succeed in your organization. And doing reference checks may protect you from problems, turnover, and legal risks.

Sure, you may need to call some people at home if they are unwilling to talk at work. Or you may want to stress that you want to hire the person but need to complete reference checks to do so to get more information.

How do effective reference checks happen?

Tip 1. One of the smartest things you can do is create a reference check format to help guide the conversation. This should include a bit about your culture and vision as well as the most critical elements of the job and of what it takes to succeed in your world.  Basic format:

Who you are and why you are calling.
Say you appreciate their time and that the applicant gave them as a reference.
Start with the easy questions of how the person knows the applicant and for how long.
Check where they worked together and what each did.
Talk about your organization and then ask about any soft skills that are important to succeeding – creativity or dependability or team work or whatever.
Discuss the job basics and ask how the person rates the applicant on the most important ones.
Move on to areas where the applicant could grow further and what it would take for that to happen.
Before you close, ask for anyone else who might be another reference […]

By |December 1st, 2014|hiring|0 Comments

TIPS TO READ APPLICANT RESUMES EFFECTIVELY

Most businesses look at resumes when hiring people. Whether you asked your network for referrals or posted a sign in the window or placed an ad somewhere, your stated requirements are the minimum standard. But do you really know how to read a resume?

Start with a basic screen of the resumes received to find the best matches. For each:

What does it’s overall structure and appearance tell you?
Does it show actual achievements or just position responsibilities?
Does it show a pattern of increased knowledge, skill, and/or responsibility?
Has the person solved business or technical problems similar to yours?
Does it show a pattern of achievement, with adequate details provided as proof?

Once you have selected those resumes closest to your needs, take the time to actually read for details and content.

Tip 1. Has the person done work which prepared them for your job?

Unless you are seeking an entry level person, you want to see whether the applicant has specifically demonstrated the knowledge and achievements related to what you need.

Casting a wide net is smart – you need to know both their technical or skill specific qualifications and how they work. Evaluate where they worked, what they did, and how effective they were. Job titles can be misleading but details tell the story. Look for candidates who provide information clearly.

Match your needs first, then your other ‘wants’.

Tip 2. How close is the resume to your needs?

Did the person use the keywords you use? Tailor it to the specific job you are trying to fill? Does the resume demonstrate progress, attention to detail, and any important ‘soft skills’ you want?

A resume is usually a person’s ‘best foot forward’ – is their best good enough to meet your expectations?

Is there a cover […]

By |June 30th, 2014|hiring|0 Comments