Coronavirus

Re-Opening: Offices

Wherever your organization is now, you need a plan for what is next. My clients range from those whose business kept on as essential, those who moved all to remote work from home (WFH), to those with 1-2 people left. Your plan needs to look ahead across various options. What has already changed, what other possible changes may be likely? What are you going to do now? Over the summer? In the fall? If there is a second spike, as predicted, this fall?
No-one knows how many ‘phases’ we are likely to go through to any ‘new normal’. Some think the ‘new normal’ will be pretty much the same as the past, while others see a whole new world of work evolving.
What does ‘back to work’ mean for your organization? How do local or state restrictions and regulatory compliance affect you? How will you incorporate your culture and values into your planning?
Infectious disease specialists think that wearing masks and maintaining social distancing will be with us until a vaccine is available to all. How does that assumption impact your planning? HR people are discussing all sorts of office redesigns, staggered work-days or shift work, more remote workers, core hours, limiting meetings and travel, extra cleaning, and more.
RISK MANAGEMENT
What will you consider in terms of Covid-19 testing? Are you required, by state or local agencies, to do anything specific? Some businesses are considering daily temperature checks and routine testing. Temporary Federal regulations allow you to ask if an employee has Covid-19 symptoms and ask for a doctor’s certification.  You may require sick or quarantined employees to stay home
The EEOC allows temperature checks and Covid-19 testing – through the end of 2020 – as long as they […]

By |May 28th, 2020|Business planning, Communications, Small Biz, Smart practices|Comments Off on Re-Opening: Offices

Employees, ‘New Normal’: A Framework for Planning

This framework outlines employment considerations in planning a return to more normal operations. It is organized in building blocks. Section A applies to all employers. Other sections define issues based on levels of business impact.
In general, you should begin or complete:

Preparing your facilities
Developing new policies, as needed. (i.e. telework, safety)
Creating a physical distancing plan
Controlling access for safety and health issues
Increased cleanliness, reduced touch points
Enhanced employee communications

Many professional and industry organizations have specific return-to-work guidelines too. Check for those in your arena.
A. ALL EMPLOYERS
1. Strategic review
Impact of current/planned business changes on employment and employeesChanges due to states of emergency impact plus 2-5 below
2. Community Preparedness needed to support for return to work

Schools/daycare open
Public transportation – normal schedules
Medical care available
Food services

3. Building/Office Preparations

Increased sanitation and air-handling building-wide
Office cleaning services enhanced
Physical distancing/barriers for employees and visitors
Need for personal protection equipment (PPE), if any
Common space changes (i.e. closed kitchens, conference rooms)
Employee responsibilities and cleaning resources for desks, work area, hygiene

4. Employee Concerns
Consider a survey to determine individual needs and concerns
Vacation/Paid-time-off, if offered:     Fiscal year ends in Jun – Sep and you cap carryover, what changes are smart?     FY = CY, will you need restrictions on use through Dec 2020 to meet business needs?
5.Safety
CDC Guidelines    Guidelines for Business
The EEOC is allowing some medical checks or self-reporting for coronavirus symptoms or exposure. Will you require any checks or self-certification on health each day? If so, how will you maintain required confidentiality? How implement?
6. Legal Issues
All employers:     OSHA – requires provide safe workplaces     HIPAA – treat medical information as confidential     FFCRA – requires paid coronavirus-related leavePaid Leave FAQs
Over 15 employees:     EEO – requires non-discrimination in treatment (e.g. retention, medical checks)     ADA – equal […]

By |May 12th, 2020|Business planning, Smart practices|Comments Off on Employees, ‘New Normal’: A Framework for Planning

EPIDEMIC, PANDEMIC – PLAN NOW FOR POSSIBLE ISSUES

The coronavirus ( covid-19) epidemic has the attention of most people now. The uncertainty of what may happen and when makes this a difficult threat.

There is no reason to panic. There is every reason to plan!

Pull out your emergency or business continuity plan as a first step. What does it offer that you need to think about now? Plan for? Update?

Your first two big considerations are the potential impact on your business and what you will do about your employees. Knowing what issues you may face helps you to prepare and will help calm fears.

A recent survey indicated over 2.5 million bot-related disinformation efforts related to the coronavirus within two days. Area stores, here and in other locations, are running low on face masks. People are scared. Your efforts can help employees know what to do and where to go for valid information – both good ways to build resilience and reduce over-reactions.

What are the business risk you face?

Assess this first. Look at your options. A retail business which depends on products made in China may face delays in production and delivery. A hotel may face significant loss of business if travel is restricted or people cancel trips in fear. Be realistic about the issues your business may face and develop plans to deal with each potential problem. Involve employees in developing plans where possible. Communicate to employees – and customers, as needed – the outlines of your plans.

What employee risks do you face?

You need to make clear that employees’ health and safety is top priority.  Legally, you must provide a safe workplace but there are few other legal requirements which apply to this situation.  Start by thinking:

What is the impact if multiple employees […]

By |February 26th, 2020|Business planning, Smart practices|Comments Off on EPIDEMIC, PANDEMIC – PLAN NOW FOR POSSIBLE ISSUES